Operations Management Study Guide

1: Operations and Productivity I. What is Operations Management? a. The business functions trustworthy for conceptionning, coordinating, and controlling the resources carryed to produce a companys products and services. b. Production is the creation of goods and services c. OM is the set of activities that create value in the form of goods and services by transforming inputs (human resources, facilities and processes, technologies, raw materials) into outputs (goods & services). d. staple fibre Management Functions: Planning, Organizing, Staffing, Leading, Controlling Strategic Decisions| Tactical Decisions| * Broad in ambit * Long-term in nature * All encompassing| * pin up in scope * Short-term in nature * Concerning a small group of issues| II. Why Study OM? e. We indigence and need to know how goods and services are produced f. We want to understand what trading operations managers do g. OM is such a costly part of an organization III. What OM people do: 10 Critical Decisions 1. Design of Goods and Services: What good or service should we offer? How should we design these products and services? 2. Managing Quality: How do we define quality? Who is responsible for quality? 3.

Process and mental object Design: What process and what capacity will these products require? What equipment and engineering science is necessary for these processes? 4. Location Strategy: Where should we put the celerity? On what criteria should we base the location decision? 5. Layout Strategy: How should we arrange the facility? How large must the facility be to meet our plan? 6. Human Resources and Job Design: How do we provide a reasonable work environment? How much can we lodge our employees to produce? 7. Supply-chain management: Should we make or buy this portion? Who should be our suppliers and how can we integrate them into our strategy? 8. Inventory, Material requirements,... If you want to get a full essay, order it on our website: Ordercustompaper.com

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