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Thursday, 4 April 2013

Case Study: Team Restructuring - An Opportunity Evaluation for CSS330 at University of Phoenix

Team Restructuring - An Opportunity Evaluation

CSS330

Critical Thinking: Strategies in Decision Making

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Abstract

Team A has place a problem in the workplace. After evaluating the problem and delveing galore(postnominal) alternatives, they keep back come forward with a recommendation to machine a solution. The teams method of approach has been to use critical view tools and techniques to mature a better understanding of the problem. Their focus has in the first place been on the usage of the problem-solving methodology to gather all germane(predicate) information before framing the problem; and, the conclusion-making methodology to consider all inputs before making the necessary decisions. The result of the valuation follows.

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Team Restructuring - An Opportunity Evaluation

Individuals ar faced with many problems in the workplace. Unfortunately, many of these be not puzzle out because individuals do not have adequate knowledge or skills to solve them. Throughout this exhibit we will show the reader that the toughest problems can be solved if we use critical thinking practices, accompanied by the enamour problem-solving and decision-making tools and techniques. Our candidate problem follows.

Background Information

Manager A is responsible for managing four team leads in her organization. Three of them are fulfilling their team management obligations. license of their successful leadership styles is clear in that the teams are motivated, happy, and are fulfilling their obligations by delivering their agreed-upon outputs on time and according to predefined specifications and quality standards.

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On the former(a) hand, Team Four is not quite meeting their obligations. On any given day, three customer armed service representatives are required to provide service to thirty-to-fifty club members, as intimately as responding to over one hundred customer service phone calls. One team member is underperforming. This person has a tendency to prolong the paperwork when updating catalogs instead of attending to a customers needs. Repeated suggestions...

Not Bad - could use a little more than reorganization tied more closely to a decision making model - but a good simoleons for anyone having to write this paper for this class. I could easily take the information here and work my own material and thoughts into it.

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