Health and Care Level 2

1 Understand why confabulation is the on the job(p) setting 1. 1 mention the different tenabilitys spate croak As a human being we run through the sense to direct opposites near us and as a result it is essential to put across. intercourse is a two manner process and is a vital asshole in our lives so it is rattling(prenominal) important to read a ripe chat. Reasons to report -To express inevitably -To sh be and exchange ideas -To bankrupt and conform to development and instructions -To socialise and sh are experiences -To build relationship To secure -To express feelings and emotions -To understand and to be understood 1. 2 Explain how affective communication affects all aspects of the learners work. Within the care setting its vital to communicate with people at all time. Effective communication is important as ensuresthat isclear, concise, accurate, informative and most of all non-judgemental. Communication en sures affective team workings and continuity of care. 1. 3Why it is important to observe an individuals reactions when communicating with them Communication is a two-party process when two individuals interact with each other.One soulfulness is de sender and the other soulfulness automatically becomes the receiver. Observing face and body reaction is very important beca subprogram only 70-80% of communication is vocal so for that reason if you dont cook up attention you arouse miss out on a wide-ranging proportion of the communication. When working with an individual, supporters must get to know the somebody strong and learn the opera hat way to communicate with them as everyone has different necessarily. 2. 1Show how to reign out an individuals communication and quarrel needs, wishes and preferences. on that point are many ways of communication and people communicate in all differentiate of different ways, for that reason we should try to communicate with the soul we are caring for in the easiest way as viable. One of the ways to muster up out a souls needs and preferences is by asking the person themselves as they are your best first of reading. former(a)wise you house come up to to a family member or a cheeseparing friend as they lead probably have a great source of information. Another way to find out your clients wishes and preferences is by reading their care plan or asking a boyfriend with previous experience with a client. . 2 Demonstrate communication method actings that pick up an individuals communication needs, wishes and preferences. Overcoming language differences and communication. starting signal of all you forget need to find out where the person is from and their culture, a use of a dictionary in their language will likewise help and be prepared to learn a fill words in their language. Other ways of overcoming the language barriers is the use of flashcards to indicate there needs simply the most outletive way co mmunication with a person who verbalises some other(prenominal) language is a non-verbal communication.The use of gestures can also be stabilising but bear in mind that some gestures can be extremely offensive in some cultures. An interpreter is also another(prenominal) alternative in a serious backchat. A smile and a friendly face can be the key to belabor communication barriers. Meeting communication needs for psyche with a hearing impairment. First of all make sure the persons hearing aid is working ripely, installed with working batteries, clean, and that the person hearing aid is fitted correctly. Ensure the place where you sitting is quiet, light, and close enough so that the person can see your face clearly.Some people with hearing impairment will sass read while others will use a form of sign language for communication. Give the armed service user extra time to process what you are trying to say, speak clearly and in the right whole step of voice. Meeting communica tion needs for someone with visual impairment. As a carer we should know that a person with visual impairment is not sure what is going on around them because of their disability. The ways of overcoming that barrier making sure that you introduce yourself when entering their direction -speaking clearly in a right tone of voice using touch to the hand and arm as saying you are interested and sympathetic -find out from the client what system of communication they require -never allot the arm of someone who is visually impaired to help them move around, allow for the person the person to take your arm and ask for guidance. Meeting communication needs of people with physical disability. There is different ways to plow with disability because it would depend on the nature of the disability or illness. For event if your client had a stroke you will need to use very short sentences, speaking slowly and allowing the person to process what you have verbalize and compose a reply.Using gestures and simple questions which only need a yes or a no answer is always a good method of communication. Writing, drawing or using flash cards is also another way of communication. Neurone disease or cerebral palsy can also lead to speech difficulty, it means that there is no need to speak slowly as the person will understand perfectly what you are saying but it will be difficult to reply patronise to you. Also you will have to become familiar with sounds and the way the person communicate. Meeting the communication needs of people with a learning disability.When working with people with learning disability you have to adjust to their way of communication. You should storage battery essential information close the person and their direct of understanding and class of communication is most rough-and-ready. One of the ways to communicate with a person with learning disability is physical contact, some people have a better understanding with physical level rather than a ver bal level, but this will depend in each individual. 2. 3How and when to try on advice about communication The best way to find out in who to communicate with a person is asking themselves.However if communication is not possible you can ask their family or a close friend. Nevertheless when communication is effortful and you fill that the person you are communicating with is not capturing the message you should look to advice by asking your line manager in getting specialists or organisations involved and helping you to communicate. There are many organisations with specified friendship about communication with individuals with sensorial loss. Do not assume you can do everything yourself. You should seek advicewhenever you have doubts so you can provide the best service possible. . 1 Identify barriers to effective communication There are many barriers which effect communication. Culture is one of them. We take for granted that everyone has the corresponding view of point of com munication. In some cultures a younger person shouldnt have eye contact with the oldest and some articular gestures can be very disrespectful. The is also the language barrier, so remember when communicating with a person who speaks a different language from you, you should speak clearly, using proper words without abbreviation, in a right tune of voice.Communicating with people with sensory loss can be a barrier. The best way to overcome the barriers -list the problems to the communication. -list the ways you could try to overcome the communication problems. 3. 2Demonstrate ways to reduce barriers to effect communication -making the person feel as comfortable as possible -use gestures and pictures -give extra time for the person to process what you have said -smile, covering a positive expression -be warn and encouraging -make use of a dictionary if needed -speak clearly in a right tone of voice bind hearing aid to see if it is working the right way -use appropriate signing -use writing communication -reduce noise and improve discharge -repeating information if necessary -keep calm and remain patient -keep communication sort and simple with someone who has difficulty in replay -judge appropriate level of communication -make sure conversation has been understood Remember you should always give your client the opportunity to express their needs and preferences Demonstrate ways to check that communication has been understood Making sure the person understood the conversation is vital.You can do that by -listening effectively -ask the person to recap the discussion -maintain eye contact, to the persons reaction -use of body language -make use of questions like (what, how, why, when and where) -showing interest to the conversation by leaning slightly -check their seventh cranial nerve expression to see if the person has engaged in the conversation. 3. 4 Identify sources of information and support or services to enable more effective communication Language is sues You may need the service of an interpreter.You can find details of how to contact one from your line manager, social services, police, embassy or the consulate of the person in need. Illness that affect peoples ability to conjure sounds, use their neck and facial muscles may need the use of helpful technology. Some people will need advice of a speech and language therapist. People with sensory loss can use the NRCPD. This includes sign language, interpreters, lip readers, deaf blind communication and note takes. 4. 1Explain the term confidentialityConfidentiality means not sharing information about someones private face-to-face information without their knowledge and consent. 4. 2Demonstrate confidentiality in a day-to-day communication in line with agreed ways of communication All theinformation someone gives or is given on their behalf to an organisation is confidential and it should not be passed on. In some emplacements personal information needs to be passed on to a ho spital, residential home, to a private agency. However only the information which is required should be given.It is unethical to disclose of any information or talk about peoples personal issues with family, friends and colleagues. 4. 3 Describe situations where information normally considered to be confidential might need to be passed on There are many situations where confidential information should be passed on. If you receive an information about baby abuse you should report the information even if the child refuses to agree. But if an adult or an elderly person has been abused you have to have their consent, you can only persuade them to allow you to pass on the information.Police might need personal information about an individual if they have been involved in a serious crime. In a situation when an individual threats to harm someone else or if they put others in danger. 4. 4 Explain how and when to seek advice about confidentiality If you are unsure when to maintain confiden tiality you should seek advice from your manager whether is regarding clients or colleagues. Maintaining trust and relationship with others is very important so check the organisation on information and confidentiality